Please note phone calls to Atlas may be recorded.

DELIVERY & CARRIAGE

Please contact us for expected delivery lead times for our tables and treatment aids. These products are made to order.

Clinic consumable products have a delivery lead time of 1 week, but for gowns this is dependant upon stock availability.

All delivery lead times quoted by Atlas through any means of communication are an approximation; We will endeavour but cannot guarantee to meet them.

Delivery costs for most products will be calculated by the online store before you checkout.

If you believe that the online store has not calculated an appropriate delivery/carriage cost, please contact Atlas Clinical directly by phone or by e-mail for a personalised quote.

Likewise, if you are an over-seas customer, please contact us directly by phone or by e-mail for a personalised quote.

RETURNS:

In the event of a problem, defect, or mistake with an order, the customer should in the first instance contact Atlas Clinical Ltd. directly. (Unless it has been bought through a 3rd party).

The customer must obtain prior authorisation from Atlas Clinical Ltd. to return defective parts and mistaken orders, or to have repairs performed by non-Atlas Clinical Ltd. personnel.

DEPOSITS:

If you cancel an order for which you have placed a deposit, we have a right to retain some of your deposit to cover reasonable losses incurred.

Our policies are not intended to affect your statutory rights.